Better Homes, Better Futures

Client Service Charter


Access Community Housing Company has an established Client Service Charter in place. It details our commitment to our clients, as follows:

  • Treat everyone with courtesy and respect
  • Be polite and professional
  • Be fair, open and honest
  • Ensure privacy and confidentiality of your personal information
  • Treat your requests with consideration
  • Always act with integrity and ethics, within the policies and procedures of ACHC
  • Give clear, accurate and timely information
  • Do what we say we will do
  • Help you to access support services

For more information regarding Access Community Housing Company’s Client Service Charter, please contact us on admin@achc.org.au or phone (07) 4031 6702.

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