Client Service Charter
Access Community Housing Company has an established Client Service Charter in place. It details our commitment to our clients, as follows:
- Treat everyone with courtesy and respect
- Be polite and professional
- Be fair, open and honest
- Ensure privacy and confidentiality of your personal information
- Treat requests with consideration
- Always act with integrity and ethics
- Act within the policies and procedures of the Company
- Give clear, accurate and timely information
- Do what we say we will do
- Help tenants access support services
Donna-Maree O’Connor
CEO
For more information regarding Access Community Housing Company’s Client Service Charter, please contact us on admin@achc.org.au or phone (07) 4031 6702.