Client Service Charter

Access Community Housing Company has an established Client Service Charter in place. It details our commitment to our clients, as follows:

Treat everyone with courtesy and respect
Be polite and professional
Be fair, open and honest
Ensure privacy and confidentiality of your personal information
Treat requests with consideration
Always act with integrity and ethics
Act within the policies and procedures of the Company
Give clear, accurate and timely information
Do what we say we will do
Help tenants access support services

Donna-Maree O’Connor
CEO

For more information regarding Access Community Housing Company’s Client Service Charter, please contact us on admin@achc.org.au or phone (07) 4031 6702.