Better Homes, Better Futures


Access Community Housing Company (ACHC) is dedicated to delivering on its motto of ‘Better Homes, Better Futures’ for our clients and the Cairns and Far North Queensland community. To achieve success we rely on our professional, dedicated and skilled team of employees.

ACHC is committed to providing its team members with a progressive workplace which challenges and motivates them, delivering job satisfaction and enjoyment, with assistance and progression opportunities. ACHC is committed to developing the skills and knowledge of its staff and providing training to ensure everyone is equipped to deal with the future demands of the social housing sector.

Most employees, including Tenancy Officers, Property Officers, Support Officers, Administration staff and casual staff are paid in accordance with the Social and Community, Home Care and Disability Services award. Senior Managers are on individual agreements. All staff are eligible for generous salary sacrifice provisions and have access to an employee assistance program.

Access Community Housing Company – Vacancies

Healthy Housing Coach

The Healthy Housing Coach will report to the General Manager to provide information and direction around trends, needs and gaps in service. The goal is to support individuals to identify health needs and assist them to navigate the health system to access appropriate health support.
This role would assist ACHC to

  • Assess and refer vulnerable tenants to health care services around mental health, substance misuse and physical health needs.
  • Navigate the health care system to improve access and support for our tenants as required. A large proportion of our tenants are Indigenous so we would like to ensure that they have access to health care.
  • Provide psychological first aid and practical support to tenants as required.
  • The health worker would assist staff at sign-ups (if suitable), support housing officers at complex visits, assist housing staff make a warm referral to specialised services including health services, assess the needs of our vulnerable tenants by supporting housing staff contact tenants to conduct welfare checks.
  • Provide practical advice and support to housing staff where possible around COVID-19 to assist them in their conversations with tenants.
  • Where we have elderly tenants, who might have trouble accessing medications or supports to get medication the health worker could assist in navigating the system and providing support where necessary.
  • There is an inadequate number of community based mental health and support services available. This worker will assist in increase the access to services to improve the mental health and wellbeing of our tenants.
  • The health worker will develop education and awareness strategies to help improve the mental health and wellbeing of tenants with a focus on Indigenous Australian and older persons.
  • The health worker will aim to reduce existing pressure on mainstream services where possible to keep people safe in their homes.

We hope that this position will contribute to community awareness and assist tenants in identifying their support needs. The aim is also to help ACHC in identifying specific tenant needs and gaps in service supports, and access to health services. This position will be working from an early intervention approach to assist tenants in maintaining their tenancy.

Download the Healthy Housing Coach position Description (PDF format 235Kb)

How to Apply

Email your application to

All of the following are required for your application to be considered:

  • A cover letter outlining your experience and why you believe to would best suit the role and responsibilities required in this position (no more than 2 pages)
  • Your resumé or CV

© Access Community Housing 2020 | Website design and development RJ New Designs.