Better Homes, Better Futures


Access Community Housing Company (ACHC) is dedicated to delivering on its motto of ‘Better Homes, Better Futures’ for our clients and the Cairns and Far North Queensland community. To achieve success we rely on our professional, dedicated and skilled team of employees.

ACHC is committed to providing its team members with a progressive workplace which challenges and motivates them, delivering job satisfaction and enjoyment, with assistance and progression opportunities. ACHC is committed to developing the skills and knowledge of its staff and providing training to ensure everyone is equipped to deal with the future demands of the social housing sector.

Most employees, including Tenancy Officers, Property Officers, Support Officers, Administration staff and casual staff are paid in accordance with the Social and Community, Home Care and Disability Services award. Senior Managers are on individual agreements. All staff are eligible for generous salary sacrifice provisions and have access to an employee assistance program.

Access Community Housing Company – Vacancies

Healthy Housing Coach

Be the difference today…

You will work together with a team dedicated to keeping tenants in their homes.

Competitive salary – salary sacrifice – flexible working arrangements.

We’re not talking about just doing a job. We’re talking about making a difference in people’s lives by getting in early to find the right solutions for the many and varied complex issues faced by families, individuals, and seniors.

Your role will be to provide people with the support to access services e.g. mental health support, drug and alcohol support, aged care, disability and general wellbeing. You will work alongside our team to assist our tenants with their health and wellbeing while maintaining their tenancy responsibilities.

Your passion and drive to provide a holistic, person-centred approach to general wellbeing together with your preventative approach wherever possible will compliment your success in this role.

You are empathetic, practical and open-minded and understand that health and psychological wellbeing are determined by a combination of medical, behavioural, social and environmental factors, and you believe in equitable outcomes for all, regardless of their background.

You are innovative and like turning new ideas into reality and genuinely making a difference in a person’s life.

We know, as you do, that this is more than just a job. Yes, you are making a really important difference to lives. We will recognise your hard work with a competitive salary, generous salary packaging options and a strong team environment where we support each other and celebrate milestones.

Please note, all applications must address the selection criteria and be emailed to

Applications close at 5pm on 28th June 2021.

Position Description – Healthy Housing Coach



Housing Officer

  • Be the Difference Today!
  • Competitive Salary – Salary Sacrifice – Flexible Work Arrangements

Access Community Housing Company Ltd (ACHC) is a not-for-profit company which provides social housing for individuals, families and seniors living across Far North Queensland.

We are passionate about our role in the community and have established a reputation for providing responsive housing solutions to eligible individuals and families who are otherwise at a disadvantage to secure and maintain appropriate housing independently.

The Housing Officer position provides high quality tenancy and property management services to social housing tenants within their portfolio of managed and owned properties in line with Residential Tenancies and Rooming Accommodation Act (2008) and Department of Housing guidelines.

Selection Criteria

A detailed response to the below selection criteria should be included with your application

  • Relevant qualifications which could include Associate Diploma or Degree, Certificate IV in SocialHousing, Certificate IV in Community Services Advocacy, Certificate of registration (real-estate salesperson), RTA and/orTenant’s Qld qualifications or certificates.
  • Previous experience in delivering social/community housing programs and/or property management.
  • Demonstrated experience in working with individuals and families who identify as Aboriginal and Torres Strait Islander as well as with other culturally diverse communities.
  • Demonstrate your strong understanding and proven ability to engage with and work with the local vulnerable community members.
  • Knowledge and experience in the Residential Tenancies and Rooming Accommodation Act.
  • Excellent written communication skills together with the ability to produce accurate and detailed reports.
  • Excellent interpersonal skills, including the ability to manage conflict and deal with difficult situations across a diverse client group.
  • Demonstrated skills in the operation of relevant computer systems including Microsoft products (Office, Excel, Outlook etc.) and industry specific information management systems.
  • Current Queensland Drivers Licence.
  • Current or ability to obtain a Blue Card and Police Check.

This is a full-time position working 38 hours per week. Working days will generally be Monday to Friday between the hours of 8am and 5pm.

The position is classified under the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) award.

Salary packaging a tax-free amount is available to all employees.

QLeave opportunity to accrue and take your long service leave.

Applicants must have the right to work in Australia and hold or obtain a Working with Children Check and will need to complete relevant police checks.

Interested to start your new journey with us? 

Email your application to the Manager Performance and People

Please include the following for your application to be considered:

  • A cover letter addressing the key selection criteria
  • Resume

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