Better Homes, Better Futures

Our Team

Access Community Housing Company (ACHC) currently has a team of 25 permanent staff and a number of casual staff. This dedicated team of personnel is committed to providing outstanding customer service, in accordance with the Client Service Charter, to all ACHC clients.

The ACHC leadership team consists of five individuals, ably and professionally fulfilling their roles as Chief Executive Officer, General Manager, Operations, Business and Asset Managers.   There are seven Housing Managers, who manage the tenancies and  liaise with tenants and prospective tenants. There are also two Housing Officers and a Tenant Engagement Officer, a Receptionist and two Administration Officers.

ACHC Leadership Team

Donna-Maree O’Connor – Chief Executive Officer
Donna-Maree joined the team in 2014 after holding leadership positions in state and local government, having worked at Cairns TAFE, Cairns City Council and departments including Justice, Education and Aboriginal and Torres Strait Islander Policy. Donna-Maree’s master’s degree is in women’s studies and she has previously worked in the area of Domestic Violence and Victim support.
Nicole Spencer – Finance and Corporate Service Manager
Nicole joined Access Community Housing Company in March 2013 as Business Manager. Prior to this, Nicole held a long term role as Finance and Administration Manager within the agricultural industry and also spent a significant number of years working within accounting firms. Nicole has extensive experience in financial reporting processes, forecasting and team leadership. She is currently working towards a Bachelor of Commerce.
Jessica Vidafar - General Manager
Jessica joined Access Community Housing in July 2016 as Manager, Operations but she has recently taken on the role of General Manager with the organisation. She has experience working across a variety of roles within the community services sector including homeless services, youth work and Child Safety. She has experience working in Government and non-government organisations. Jessica holds a degree in Social Science with a major in Social and Criminal Justice. She is committed to promoting diversity and recognises the importance of cultural differences and understanding in influencing community development and change.
Nicole Dent - Manager, People and Performance
Nicole joined the team in June 2020 and has twenty plus years’ experience in Human Resources, gaining both generalist and industry specific expertise with Hotels/Resorts (10 years), State Government, Financial Services, Indigenous NGO/Legal Service and more recently in Health. Nicole has a Diploma of HR to compliment her experience and skills, Member of Australian Human Resources Association; Cert IV in Business.
Passionate and driven HR leader Nicole engages all levels of the business to align HR strategies to the company’s strategic plans.
Jim Reeve – Manager, Systems & Assets
Jim joined ACHC in March 2014. He has a background in facilities and services management and in property maintenance and contract compliance. Following many years in the IT and telecommunications industries, Jim also brings extensive technical knowledge and experience. Outside of his asset management duties with ACHC, Jim works as a volunteer fundraiser for a small not-for-profit organisation.

ACHC  Team

(Housing Officer)
(Team Leader Tenancy Services)
(Housing & Safety Officer)
(Finance Officer)
(Housing Support Officer)
(Housing Support Officer)
(Housing Officer)
(Housing Officer)
(Senior Accountant)
(Housing Officer)
(Housing Officer)
(Housing Officer)
(Tenant Engagement Officer)
(Housing Officer)
(Administration Assistant)
(Grounds Maintenance)
(Housing Administration Officer)
(Healthy Homes Coach)
(Housing Administration Officer)

Organisational Chart


For more information regarding the Access Community Housing Company team, please contact us on or phone (07) 4031 6702. Employment opportunities are promoted on this site, as and when available, for your convenience.

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