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Our annual Tenant Surveys provide us with important feedback on our services, our tenants, their demographics and the issues they face with their properties and community housing.
Our tenant survey covers a range of issues and provides us with an important communication, reporting, feedback and planning tool.
ACHC Tenant Surveys are distributed and completed in two ways, posted with reply paid envelopes and face to face interviews. This enables maximum tenant participation and response. In addition, tenants are encouraged to participate through an incentive, being the chance to win a $200 food voucher. Tenant anonymity is protected throughout the collation and reporting of data and results, as individuals are not asked to provide their names and addresses on the survey.
© Access Community Housing Company 2021